Overview

1. The Practise Pass is a single payment debited once from your bank card.

2. The Practise Pass provides seven hours of casual room hire, valid for one year after purchase.

3. We can not issue refunds on any sessions not used.

4. The membership is subject to room and availability depending on the times listed on the website. Opening hours of the school generally Monday - Friday 10am - 9pm, Saturday 8:30am - 4:30pm, Sunday 2pm - 6pm. Times can be subject to change as needed.

5. We generally have 2 rooms available for use: 2 and 3. Room 1 with the grand piano is not included for the membership and needs to be booked separately.

6. You can book up to two weeks in advance.

7. To book a time go to our room booking page at this link. Enter your membership code and you can then book this room and time for free.

8. Please be mindful of your end time for the booking as there may be someone after you waiting to use the room.

9. Room availability does not show within a 3 hour window of the current time so to be sure to book in advance to secure your spot.

Whilst on the Premises

1. Be respectful of the space at all times and the people.

2. There is to be no food or drink inside the practise room besides water and not on the piano.

3. Do not place anything besides music and a pencil on the piano as anything else causes damage.

4. The toilet key is to be kept at reception near the front door.

5. There are visitor car parking spaces on the roof available. You’ll need to download the “Cellopark App” which allows 2 hours of free parking. Beyond this time it is charged at $2/hour.

Hygiene Procedures

1. Ensure you have washed your hands in the staff room before using a piano.

2. After you are finished using the piano please wipe down the keys and piano stool with the hydrogen peroxide solution and paper towels in the room provided. Don’t use any other disinfectants on the keys as this can cause damage! Hand sanitizer is provided in the rooms but should be used for hands only!

3. Do not attend the studio if sick. 

4. Rest assured the studio is cleaned daily including door handles and toilet keys.

Public Holidays

1. We don’t open on public holidays so you will not have any access on those days.

Changes to terms and conditions

1. Vincent Music reserves the right to change any/all of these terms and conditions as necessary.

2. All prices and availability are subject to change.